October 31st, 2011
The recent sad death of Steve Jobs robbed the world of an amazing man, regardless of whether one loves the iPhone, the iPad or the Mac.
The question now is how Apple will survive his loss.
At the moment Apple products are flavour of the month but the test will come with the next new product launch.
read more »
Posted in Uncategorized, branding, marketing, profits, retail, sales | No Comments »
January 31st, 2011
Could the current environment of austerity – higher petrol costs, rising food bills etc – lead to a change in shopping habits?
The current Co-operative television advert features a husband appealing to his wife for relaxing Saturdays rather than the usual trip to the supermarket that involves waiting in queues etc. He ends with the exhortation to [...]
read more »
Posted in Advertising, marketing, retail, sales | 1 Comment »
November 30th, 2010
Do corporations understand the concept of the lifetime value of a customer? They should but recent ‘battles’ with Vodafone and British Telecom make us doubt it!
read more »
Posted in CRM, management, marketing, profits, sales | No Comments »
July 31st, 2010
Occasionally a product arrives that changes the marketplace for ever.
Arguably Apple’s iPhone has changed the mobile phone market while their iPad has ended the dominance of the netbook and laptop for working on the move. Certainly their iPod changed the music industry for ever.
Yet it is Amazon’s Kindle (ebook reader) that may prove to have the most far-reaching affects. It may herald the end of the printed book and traditional publishing.
read more »
Posted in branding, design, marketing, retail, sales | 1 Comment »
March 12th, 2009
A trip along Oxford Street yesterday at lunchtime showed in ‘real time’ the shift in retail spending.
The street was very crowded with shoppers, many of them tourists from France and Italy or from Eastern Europe, enjoying the reduction in sterling’s value.
Yet many of the lunchtime shoppers were clely locals who had ‘escaped’ from nearby offices [...]
read more »
Posted in CRM, marketing, retail, sales | No Comments »